Last updated: February 4, 2026
This Privacy Policy explains how ProSub BD (“we”, “our”, “us”) collects, uses, shares, and protects your information when you visit or make a purchase from our website.
1) Information We Collect
When you use our website, we may collect:
- Contact details: name, email address, phone/WhatsApp number
- Order details: products purchased, order notes, delivery requirements (e.g., email for activation, Player ID/UID for top-up)
- Payment information (limited): we may collect payment reference details you submit (e.g., TrxID). We do not store full card details if processed by a third-party provider.
- Technical data: device type, browser type, IP address, approximate location, pages visited, and cookies
2) How We Use Your Information
We use your information to:
- Process orders and deliver digital services (subscriptions, top-ups, accounts)
- Verify payments (e.g., matching TrxID with order amount)
- Provide customer support and resolve issues
- Prevent fraud, abuse, and unauthorized activity
- Improve our website, products, and customer experience
- Send important updates about your order (not spam)
3) Sharing Your Information
We may share your information only when necessary:
- Service providers: hosting, analytics, email/notification tools, payment or verification tools
- Order fulfillment: where needed to activate/fulfill a service (e.g., sending required details to a platform workflow)
- Legal requirements: if required by law, regulation, or legal process
We do not sell your personal information.
4) Cookies & Tracking
We use cookies and similar technologies to:
- Keep the site working properly (cart, login, security)
- Understand site traffic and improve performance
You can control cookies through your browser settings, but disabling cookies may affect site functionality.
5) Data Retention
We keep your information only as long as needed to:
- Complete your order and provide support
- Maintain business records and comply with legal obligations
- Prevent fraud and resolve disputes
You may request deletion of certain data where applicable.
6) Security
We take reasonable steps to protect your information using administrative, technical, and physical safeguards. However, no online system is 100% secure, so we cannot guarantee absolute security.
7) Your Choices & Rights
Depending on your location and applicable laws, you may request to:
- Access, correct, or update your information
- Delete certain information
- Opt out of marketing messages (if any)
To make a request, contact us using the details below.
8) Children’s Privacy
Our services are intended for general audiences and business customers. We do not knowingly collect personal data from children. If you believe a child has provided us information, please contact us so we can remove it.
9) Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date will reflect the latest version.
10) Contact Us
If you have questions about this Privacy Policy or your data, contact us:
Email: prosubbd@gmail.com
WhatsApp: 01843101134